Frequently Asked Questions
Q: Where are the TRiO Student Support Services offices located?
A: The Student Support Services offices are located on the first floor of the Browning Resource Center.
Q: What is the TRiO Student Support Services program?
A: Student Support Services is a federally funded TRiO program designed to provide additional academic support for students who have academic need. Click here for more information.
Q: What are the admission requirements to the SSS program?
A: A student must be a citizen or permanent resident of the U.S., must be registered as a full-time student at DSU, must demonstrate an academic need for services, must have completed no more than 40 college level credits, and must meet at least one of the following criteria:
- low income – determined by federal guidelines based on family size and income,
- first generation – neither parent has a 4-year college degree, or
- documented disability – learning or physical.
Q: What are the services provided by the Student Support Services program?
A: Some of the services provided by SSS are academic advising, course selection, tutoring, financial aid planning, study skills instruction, math instruction, and major/ career advising. Click here for a detailed description of the services.
Q: Does the SSS program offer financial assistance to SSS participants?
A: The SSS Director works with the Financial Aid Director to make sure that all the eligible program participants are receiving the full financial support including the federal Pell grant and the state UCOPE grant. In addition, SSS participants who are receiving a Pell grant are eligible to apply for an SSS Participation Grant.
Q: How and when can a student apply to the SSS program?
A: Students must fill out an SSS Intake Form and turn it into an SSS advisor before the beginning of the fall or spring semester. The students will then attend an SSS Application Session during the first week of the new semester during which they will learn more about the program, fill out an application, and be interviewed by an SSS advisor.
Q: What are the student’s responsibilities once accepted?
A: To remain active in the SSS program, participants must do the following:
- Visit their SSS advisor at least twice each semester – once to turn in a Mid-Term Grade Check form, and once to complete/update their graduation plan;
- Enroll in and successfully complete SSS 2001: Smart Start (2 credits);
- Use SSS services as prescribed by an instructor or SSS advisor;
- Follow a prescribed course of study and student graduation plan;
- Attend SSS student success workshops;
- Continue as a full-time student (minimum of 12 credits;
- Remain in good standing at DSU.