Frequently Asked Questions
Q: Where is the Student Support Services office located?
A: The Student Support Services office is located in the Browning Resource Center, in offices 120, 119 and 106.
Q: What is the Student Support Services program?
A: Student Support Services is a federally funded TRIO program designed to provide additional academic support for students who have academic need. Click here for more information.
Q: What is TRIO?
A: TRIO is the title for five federally funded programs. The title was coined by the US Congress to refer to the first three programs established in 1965, 1966, and 1967. Click here to go the the TRIO Web site.
Q: What are the admission requirements to the SSS program?
A: A student must be an American citizen or permanent resident of the U.S., must be registered as a student attending classes at DSU, must demonstrate an academic need for services, must have completed no more than 40 college level credits, and must meet at least one of the following criteria:
- low income – determined by federal guidelines based on family size and income,
- first generation – neither parent has a 4-year college degree, or
- documented disability – learning or physical.
Q: What are the services provided by the Student Support Services program?
A: Some of the services provided by SSS are: academic advising, course selection, tutoring, financial aid planning, study skills instruction, math instruction, and major/ career advising. Click here for a detailed description of the services.
Q: Is there any financial support from the SSS program to the SSS participants?
A: The SSS Director works with the Financial Aid Director to make sure that all the eligible program participants are receiving the full financial support including the federal Pell grant and the state UCOPE grant. In addition, the SSS program provides Pell grant recipients with financial support from the SSS Participation Grant.
Q: How and when can a student apply to the SSS program?
A: The student must fill out a SSS Intake Form and turn it into an SSS advisor at the first of a semester. The student will then be contacted to attend a SSS Orientation during the first week of a new semester to learn more about the program. At the Orientation students will fill out an application and have an interview with an SSS advisor.
Q: What are the student’s responsibilities once accepted?
A: The student must maintain regular contact with program staff throughout each semester, at least two visits a semester, use tutors and/or labs if assigned to you by an instructor or advisor, follow a prescribed course of study and student graduation plan, attend workshops on special topics, and reactivate his/her file each semester to remain a participant.